Microsoft
The identity, device, security, and productivity substrate your business already runs on.
Kootechnikel designs, deploys, and operates the full Microsoft stack — Microsoft 365, Entra ID, Intune, and Defender — so your Vancouver business runs on a single, identity-governed platform instead of a patchwork of disconnected tools.
What it is
Microsoft is the backbone of modern business computing. For the SMB segment Kootechnikel serves, "Microsoft" in practice means the Microsoft 365 ecosystem — a tightly integrated cloud productivity, identity, device, and security suite built around four commercial solution areas: AI Business Solutions (Modern Work and Business Applications), Cloud & AI Platforms (the Azure family), Security, and the underlying developer and data stack.
The core SMB licensing vehicles are Microsoft 365 Business Basic, Business Standard, Business Premium, and Microsoft 365 Apps for Business. Business Premium is the one that matters for regulated or security-conscious clients: it bundles the full Office desktop suite, Microsoft Teams, Exchange Online, SharePoint, OneDrive, Microsoft Intune for device management, Microsoft Defender for Business for endpoint protection, Microsoft Purview for data governance, and Entra ID P1 for conditional access and MFA — all on one per-user SKU.
For Kootechnikel, standardizing on Microsoft means one identity (Entra ID), one device control plane (Intune), one endpoint security stack (Defender), one data surface (SharePoint/OneDrive), and one support path. That is the difference between an MSP that ships coherent outcomes and one that ships a bag of unrelated SaaS.
Key capabilities
Microsoft Entra ID
Cloud identity with SSO, MFA, Conditional Access, and self-service password reset. The identity root of trust for every other Microsoft service and thousands of third-party SaaS apps.
Microsoft Intune
Unified endpoint management for Windows, macOS, iOS, and Android. Push configuration, enforce compliance, wipe lost devices — without physically touching them.
Microsoft Defender for Business / Endpoint
Next-gen EDR with behavioural detection, automated investigation, and attack surface reduction. Tuned for SMB in the Business SKU, full feature set in Defender for Endpoint.
Microsoft 365 Apps + Teams
Word, Excel, PowerPoint, Outlook, and Teams as the daily collaboration surface with meeting, phone, and document co-authoring in one client.
Exchange Online + SharePoint + OneDrive
Cloud mailboxes with ATP anti-phishing, team sites for structured collaboration, per-user cloud storage with version history and ransomware rollback.
Microsoft Purview
Data governance: sensitivity labels, DLP, retention, eDiscovery, and audit — critical for PIPEDA, BC PIPA, and regulated industry evidence trails.
Windows 11 Pro + Autopilot
Zero-touch deployment. A new laptop ships from the vendor, the user signs in, and Autopilot + Intune configure it end-to-end with no tech present.
Microsoft 365 Copilot
The AI layer across Outlook, Word, Excel, Teams, and your tenant data. Deep enough to warrant its own dedicated page — we operate the rollout end to end.
Who it’s for
- A 40-person Vancouver law firm needing Canadian data residency, MFA on everything, encrypted email for privileged client communications, and device wipe if a lawyer loses a MacBook in YVR.
- A 25-endpoint dental practice that must satisfy PIPEDA and College of Dental Surgeons record-keeping rules, wants cloud-only (no on-prem Windows Server), and needs automated Windows patching.
- A 120-employee construction company with field staff on Android phones, site supervisors on iPads, and an office on Windows — all under one identity, one MFA policy, one EDR console.
One identity, one agent, one console. Running Microsoft end-to-end means our engineers work in a single consistent plane — Entra for identity, Intune for devices, Defender for security, Purview for data — rather than stitching four vendors with four agents that don't talk to each other. Conditional Access policies, compliance posture, and security alerts all resolve against the same Entra object, which means incident response is minutes, not hours.
Need Microsoft deployed, operated, or taken off your plate?
One accountable team. One monthly invoice. One escalation path when something breaks at 11pm.
