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Endpoint & XDR

Bitdefender

The prevention layer. Single agent, single console, stopping the attacks before they reach us.

Kootechnikel deploys and co-manages Bitdefender GravityZone as a single-console, multi-layered prevention stack with EDR, XDR, and optional MDR β€” licensed monthly per endpoint through the MSP usage-based model.

Bitdefender is the only Visionary in the 2025 Gartner Magic Quadrant for Endpoint Protection Platforms, with consistent top-tier placements in MITRE ATT&CK and AV-Comparatives testing.

What it is

Bitdefender GravityZone is a unified endpoint security platform built around a single lightweight agent and a single cloud console β€” consolidating what used to require three or four separate tools (AV, EDR, XDR, risk management, patch). The platform pairs multi-layered prevention β€” signature-less machine learning, HyperDetect Tunable AI, behavioral analysis, Fileless Attack Defense, and Exploit Defense β€” with post-execution detection, response, and investigation workflows.

Beyond the endpoint, GravityZone XDR adds native sensors for identity (Active Directory, Entra ID), network traffic, cloud workloads (AWS, Azure, GCP), productivity apps (Microsoft 365, Google Workspace), and Atlassian business apps. A central correlation engine stitches signals across those sensors into a single incident graph with a human-readable attack synopsis, automated evidence collection, and recommended response actions β€” compressing detection and response effort by up to 90%.

For clients who don't have a SOC, Bitdefender MDR layers a 24/7 analyst team on top of the same GravityZone tenant, so we can escalate in-platform rather than hand off to a disconnected third-party SOC.

Key capabilities

  • HyperDetect Tunable AI

    Pre-execution machine-learning layer that catches targeted attacks, obfuscated malware, and suspicious behavior at tunable aggression levels per endpoint group.

  • Ransomware Prevention & Mitigation

    Detects abnormal encryption behavior, kills the process, and restores affected files from tamper-protected backups created at the moment of detection.

  • Network Attack Defense

    Monitors incoming, outgoing, and lateral traffic on the endpoint itself to block brute-force attempts, port scans, and lateral movement before they reach a domain controller.

  • Fileless Attack & Exploit Defense

    Script-based and memory-resident attack detection (PowerShell, WMI, LOLBins) plus exploit mitigations for common vulnerable applications.

  • GravityZone XDR Correlation

    Native cross-domain sensors (endpoint, identity, network, cloud, M365, Google Workspace) feeding a single correlation engine that generates a unified incident timeline.

  • Risk Management

    Continuously scores endpoints for risky user behavior, OS and app misconfigurations, and missing patches, with prioritized remediation actions.

  • Web & Content Control with SSL Inspection

    Scans encrypted web traffic, blocks malicious and phishing domains at the endpoint without a proxy.

  • Guided Investigation & MITRE ATT&CK Mapping

    Incidents surface with mapped MITRE techniques and one-click response recommendations (isolate host, kill process, roll back).

Who it’s for

  • A 40-seat Vancouver law firm that needs documentable EDR, ransomware rollback, and clean audit evidence for client-matter confidentiality reviews.
  • A multi-site accounting practice running a mix of Windows 11, macOS, and legacy terminal servers that wants one agent and one console instead of three point products.
  • A mid-market logistics company with an M365 tenant and an Azure workload that needs unified visibility across endpoint, identity, and cloud without hiring a SOC analyst.
Integrations

Native connectors for Microsoft 365 / Entra ID (XDR identity sensor), Active Directory, AWS / Azure / GCP audit logs, and Google Workspace. API-level integration with common PSA and ticketing tools (ConnectWise, Autotask, HaloPSA) via our automation layer. Bi-directional SIEM forwarding (JSON/syslog) to third-party SIEMs, plus native SOAR-style playbooks inside GravityZone Control Center.

Partner status & certifications

Bitdefender MSP Partner Program β€” monthly usage-based licensing with multi-tenancy, shared-services console, and direct escalation to Bitdefender support.

Pricing model

Monthly, per-endpoint, usage-based billing through the MSP program β€” no annual commitment, no shelfware. Add-on modules (Patch Management, Full Disk Encryption, Email Security, Security for Mobile, MDR) are billed per active endpoint or mailbox.

Why we chose them

GravityZone wins on signal-to-noise. The prevention layer is genuinely strong β€” top of MITRE ATT&CK and AV-Comparatives testing consistently β€” which means fewer incidents actually reach a human on our side. The single-agent architecture keeps endpoint overhead low on the aging hardware a lot of SMB clients are still running, and monthly usage-based MSP licensing means we can onboard a new 80-seat client this afternoon without a co-term dance. For us, it's the baseline endpoint layer β€” everything else in the stack assumes this is already running clean.

Need Bitdefender deployed, operated, or taken off your plate?

One accountable team. One monthly invoice. One escalation path when something breaks at 11pm.