Kootechnikel is a Microsoft Cloud Solution Provider. That means the licenses, the tenant configuration, the security baseline, and the support escalation all flow through us — not through a generic reseller and not through a Microsoft 1-800 line. One bill, one accountable engineer, one roadmap across Microsoft 365, Azure, and Copilot.
Productivity, identity, security, compliance — one tenant we operate end-to-end.
Secure AI rollout with governance baked in — pilot, prove, scale.
Subscription design, cost governance, and FinOps — without the surprise bill.
CSP isn’t a logo. It’s a billing + delegation + escalation architecture. Here’s what changes for you when we’re your CSP partner.
License invoices, tenant changes, support escalations all come through us. No more chasing Microsoft and your reseller and your IT firm separately when something breaks.
When a Microsoft incident hits your tenant, we escalate through the CSP partner channel — typically faster than a customer-direct ticket. The case lands on our desk first.
Add, remove, or downgrade seats monthly. No annual EA commitment lock-in. Hire 12 people in March, lose 4 in April — the bill follows the headcount.
You keep Global Admin for sovereignty; we hold a separate delegated-admin relationship via GDAP (Granular Delegated Admin Privileges). Time-bound, scope-limited, fully revocable by you at any time.
If you ever leave us, the tenant is yours. We hand off Global Admin keys + documentation. CSPs that hold tenants hostage are an industry stain — we don't do that.
Quarterly review of every assigned license against actual usage. Typical first-year find: 12-22% spend recovery from idle E5s, dormant accounts, and over-licensed mailboxes.
Tenant audit + identity baseline + license inventory.
Migrate licenses to our CSP, deploy baselines, run parallel.
License rightsizing, security tuning, Copilot/Azure rollout decisions.
CSP is Microsoft's partner program for organizations that resell, deploy, and operate Microsoft cloud services on a customer's behalf. We hold a direct billing relationship with Microsoft, so your licenses, support, and tenant changes all run through us as one accountable partner.
No. You keep Global Admin. We operate via GDAP (Granular Delegated Admin Privileges) — time-bound, scope-limited, role-specific access that you can revoke at any time. If you ever offboard us, the tenant + the data + the documentation are 100% yours.
Yes. We can either migrate your licenses to our CSP relationship (most common — unlocks the month-to-month flexibility), OR we can run on your existing EA / direct subscription with our team operating it. The CSP route is usually better for sub-500-seat businesses; EA stays competitive at enterprise scale.
Not until your Microsoft 365 tenant is ready for it. Sensitivity labeling, Purview DLP, and Conditional Access need to be in place first or Copilot becomes an information-leak vector. Our pilot scoping always starts with a readiness audit. See the deep Copilot page at /partners/microsoft-copilot for the full breakdown.
Yes. We design and deploy CAF-aligned (Cloud Adoption Framework) landing zones with management-group hierarchy, policy assignments, and the bicep / Terraform IaC to maintain them. We do this for both greenfield and brownfield Azure environments.
Discovery kicks off the week you sign. Cutover happens over the following 2-4 weeks depending on tenant complexity. The free 90-minute IT health check at /contact produces the scoping document that drives the timeline.
Our free 90-minute IT health check audits your existing Microsoft tenant, surfaces the typical 12-22% license rightsizing wins, and scores your security baseline against the CIS Microsoft 365 benchmark. Yours to keep either way.
Book a Microsoft tenant audit