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MANAGED IT · CYBERSECURITY · HIPAA

Healthcare IT Services

From clinic to hospital. From MFA to HITRUST. One accountable team.

Specialized cybersecurity and managed IT services designed for healthcare organizations, with deep HIPAA compliance expertise and patient data protection.

HIPAAHITECHSOC2

Healthcare clients across Metro Vancouver, Greater Toronto, South Florida, and Los Angeles — one accountable team regardless of metro.

$10.93MAvg. healthcare breach cost (IBM 2023)
< 9 wksOur median SOC 2 Type II timeline
100%Of our healthcare clients are HIPAA-audit ready year-round
What you can count on

93% of tickets touched within 15 minutes. 100% of after-hours messages acknowledged the same business day. Every engagement staffed by a named senior engineer.

What we see in healthcare it services

Pain you're probably already feeling.

A breach isn’t just lost data — it’s a HIPAA notification letter with your name on it.

The average healthcare breach cost hit $10.93M in 2023 — the highest of any industry for 13 straight years. And the fine is the cheap part; the reputational tail runs years longer than the incident.

Legacy medical devices are the quiet backdoor on your network.

The imaging system still running Windows 7 isn’t going away this quarter. But it doesn’t need to be patched to be defended — it needs to be segmented, monitored, and isolated from your EHR. Most MSPs just list it as a risk and move on.

Your practice management stack doesn’t care about your IT calendar.

Epic, Cerner, Dentrix, NextGen — they all push updates on their schedule, not yours. We project-manage the intersection so your providers never find out about a change by watching a login fail mid-shift.

What we install on day one.

Advanced Email Security

AI-powered phishing protection and email filtering

Included
Email & Communication SecurityAISecurity

Why this matters for healthcare

  • Phishing attacks targeting employees
  • Malware distribution via email
  • Business email compromise (BEC)
Learn more

Advanced Endpoint Protection

Next-generation antivirus and endpoint security

Included
Endpoint & Device SecurityEndpoint SecurityAntivirus

Why this matters for healthcare

  • Advanced malware and ransomware
  • Zero-day exploit protection
  • Endpoint visibility and control
Learn more

Device Encryption Management

Full disk encryption and key management

Included
Endpoint & Device SecurityEncryptionData Protection

Why this matters for healthcare

  • Data theft from lost devices
  • Compliance requirements for encryption
  • Key management complexity
Learn more

Backup & Disaster Recovery

Comprehensive data protection and business continuity

Included
Business Continuity & BackupBackupDisaster Recovery

Why this matters for healthcare

  • Data loss from various causes
  • Long recovery times
  • Untested backup systems
Learn more

Compliance Management

Comprehensive regulatory compliance automation

Included
Compliance & Risk ManagementComplianceRegulatory

Why this matters for healthcare

  • Complex compliance requirements
  • Manual compliance processes
  • Audit preparation challenges
Learn more
Compliance, line by line

What each framework actually asks for — and what we do about it.

HIPAA

What it requires

Administrative, physical, and technical safeguards for PHI; breach notification within 60 days; documented risk analysis + workforce training.

How we help

MFA + role-based access + encrypted email + audit logs + annual risk analysis + breach-response runbook with named legal + PR contacts ready to execute.

HITECH

What it requires

Extends HIPAA penalties; mandates EHR meaningful use security standards; adds business associate liability.

How we help

BA agreements with every vendor we onboard on your behalf; EHR-hardening checklist tied to your specific platform; subcontractor security reviews.

SOC 2 Type II

What it requires

Evidence of operating controls over security, availability, confidentiality, processing integrity, and privacy — over 6-12 months.

How we help

Evidence collector runs year-round so your auditor doesn’t ask for the same screenshot twice; typical first-time clients hit Type II in 9 weeks.

Additional compliance services

Phishing Simulation & Training

Realistic phishing tests and employee education

Details →

Secure Email Encryption

End-to-end email encryption and digital signatures

Details →

Secure Business Messaging

Encrypted instant messaging and file sharing

Details →
Free self-serve tools

Score your risk. Price your downtime. No call required.

Two short diagnostics built by our senior engineers. Answer a handful of questions, get a scored report with next steps — yours to keep either way.

Questions we always get

Before the call.

Straight answers so the health-check call can skip the basics.

Do you sign a Business Associate Agreement (BAA)?

Yes — we sign a BAA with every healthcare client and require BAAs from any subcontractor who might touch PHI. A current BAA is a contract requirement, not an afterthought.

Can you support our EHR (Epic / Cerner / NextGen / Dentrix / Eaglesoft)?

Yes. We don’t resell your EHR, but we integrate with the vendor’s support team, coordinate their update windows, and layer security controls around access to the system. Most of our healthcare clients have us running a multi-EHR environment.

What happens if we’re breached tonight?

Your documented incident-response plan activates. We’re the 24/7 SOC, your legal counsel is the HIPAA breach notification lead, and we coordinate on timeline (60-day window). We’ve rehearsed this with every client via tabletop exercises — the worst time to rehearse is during the real thing.

How do you handle telehealth and patient portals?

End-to-end encryption on video, SSO + MFA on portals, session recording + audit logging on provider endpoints, and a documented retention schedule so you’re not holding PHI longer than regulations require.

Can you get us HIPAA-compliant if we’re starting from scratch?

Yes. The free IT health check includes a HIPAA gap assessment. Most early-stage practices are 60-70% compliant already; we close the remaining gap in 30-60 days with a scored remediation plan.

Ready for healthcare it servicesIT that doesn't surprise you?

Free 90-minute health check. Scored roadmap. A real senior engineer. No sales maze.