Direct-to-consumer brands and marketplaces — uptime that survives Black Friday, payment posture that survives PCI audit, fraud defense that doesn't kill conversion.
High-availability cybersecurity and infrastructure solutions for e-commerce platforms and online retail businesses.
DTC brands and marketplaces with HQs in Vancouver, Toronto, Miami, Orlando, and LA — plus their global customer bases.
93% of tickets touched within 15 minutes. 100% of after-hours messages acknowledged the same business day. Every engagement staffed by a named senior engineer.
Black Friday + Cyber Monday represent 30-40% of annual revenue for most DTC brands. Every minute of downtime is gross margin walking out. Standard CDN + WAF + multi-region failover + DDoS mitigation are table stakes — and most ecom brands we audit have one or two of the four, not all four.
Skimmers inject themselves into your checkout via compromised third-party JS (analytics tags, ad pixels, abandoned-cart tools). Standard subresource integrity + CSP headers + JS supply-chain monitoring catches this — most ecom sites we audit have none of the three configured.
Too aggressive fraud rules, your conversion drops 15%. Too loose, your chargeback rate hits the threshold and your processor flags you. The right approach is layered: device fingerprinting + behavioral analysis + payment-tokenization + manual review queue for high-risk transactions. We tune all four.
AI-powered phishing protection and email filtering
Advanced distributed denial of service protection
Comprehensive data protection and business continuity
Maximum uptime through redundant systems
Continuous vulnerability scanning and management
If you outsource the entire cart to Stripe Checkout / Shopify / similar, you qualify for SAQ A (light). If you have iframe + tokenization, SAQ A-EP. If you handle card data on your own pages, full SAQ D.
Configure your checkout architecture to maximize SAQ A eligibility (lightest scope); CSP + SRI for third-party JS; quarterly ASV scans; documented attestation for your processor.
Lawful basis, breach notification (72h GDPR / shorter for some states), DSAR workflow, cookie consent, retention limits.
Cookie consent banner integrated with your platform; DSAR workflow integrated with order/customer DB; per-jurisdiction notification clocks; data inventory updated quarterly.
WCAG 2.1 AA conformance to defend against the rising wave of ADA-driven litigation against ecommerce sites.
WCAG audit + remediation roadmap; ongoing accessibility testing wired into your deploy pipeline; documented accessibility statement; reduces lawsuit exposure substantially.
Two short diagnostics built by our senior engineers. Answer a handful of questions, get a scored report with next steps — yours to keep either way.
Ten questions across MFA, backups, patching, access, response. Get a weighted score and a prioritized fix list.
Users, downtime hours, annual spend, loaded cost. We compute projected savings and payback months in real time.
Straight answers so the health-check call can skip the basics.
Yes — all major platforms. Shopify Plus is the most common in our DTC client base; we manage the surrounding stack (Klaviyo, Gorgias, Recharge, Skio, Loop, etc.) plus the platform-specific security work. For custom builds, we manage the full hosting + security stack.
Peak-season runbook activates Sept 1: traffic baseline locked, CDN warm-up tested, WAF rules tuned, multi-region failover validated, fraud rules tuned for 4x normal volume, named-engineer escalation 24/7 from Black Friday week through New Year.
Three layers: CSP headers blocking unauthorized JS sources; SRI on every third-party tag; runtime monitoring (RASP) on the checkout page detecting suspicious behavior. All three deployed within 30 days of onboarding.
Yes — almost always. Most ecommerce sites we audit are running SAQ D when they could be on SAQ A or SAQ A-EP. Reconfiguring the checkout to fully outsource card-data handling drops scope dramatically and cuts annual audit cost.
Yes. Multi-region: data residency for EU customers, UK GDPR compliance, AU Privacy Act, regional CDN edges, multi-currency, multi-tax-jurisdiction. We've taken DTC brands from US-only to true multi-region in 30-60 days.
Free 90-minute health check. Scored roadmap. A real senior engineer. No sales maze.
